Hospital Announces Health Information Exchange (HIE) for Bergen, Essex and Hudson Counties

PASSAIC, NJ:

During a recent presentation to over 30 community physicians and medical office managers, St. Mary's Hospital in Passaic, New Jersey announced the completion of the first phase of a new Health Information Exchange (HIE) with their technology partner, STAT Technologies, Inc. of Hazlet, NJ.

"St. Mary's is dramatically changing the way we provide healthcare to the communities we serve," says William Cusick, St. Mary's Chief Financial Officer. "Now, for the first time, our community physicians, clinics, nursing homes and other healthcare agencies will be able to talk to each other, share information and even schedule surgeries and other procedures without having to pick-up the phone, send faxes or courier documents back and forth. Not only is this new system going to improve the quality of care for our patients, it will also save the hospital a significant amount of time and money."

STAT Technologies' STAT Exchange provides a unified view of a patient's information fed from multiple information systems within the hospital. Available information will include lab results, radiology reports, medical records, transcriptions, as well as Admission Discharge and Transfer (ADT) demographics. The system is completely Web-native and does not require any additional hardware for physicians.

All communications occurs over a secure, encrypted channel so that only authenticated users can see patient information. Access to patient information is limited by the patients themselves: only authorized users who are given consent by patients can access the system.

"Between now and the end of January, training for the 500+ St. Mary's physicians and their office staff will happen through webinars and face-to-face meetings, whatever is most convenient for them," says Paul Keller, Director of Business Development for STAT Technologies. And the outreach doesn't end with the physician offices. Keller points out that St. Mary's wants to include area nursing homes and the Federally Qualified Health Centers (FQHCs) so that no matter where a patient goes, "their information will be available within seconds."

John Arch, St. Mary's Director of Information Technology emphasizes "the functionality doesn't end with just exchanging patient data. Physicians will be able to communicate with each other through secure messaging; they'll be able to electronically sign documents, and they'll even be able to eliminate a pile of billing forms each day because they will now be able to capture their professional fees with just a few clicks on their iPhones or laptop while they're making their rounds using the Charge Capture feature through the exchange."

Daniel P. Conroy, MD, St. Mary's Vice President of Medical Affairs states: "Early next year will mark another major milestone for the St. Mary's Exchange when community physicians who, for whatever reason, do not have their own Electronic Medical Record (EMR) system, will be able to subscribe to the Exchange's Lite EMR module for a very affordable monthly fee that will give the doctor their own electronic prescriptions, progress notes, acute care charge capture, secure messaging and acute care patient charts - all of which will greatly contribute to patient safety, convenience and improved quality of care." Dr. Conroy adds, "and the Lite EMR will make the doctor eligible to receive Medicare's incentive payment beginning in 2011 under the "Meaningful Use" guidelines."

Arch emphasizes that they (the doctors) "don't have to make the costly computer hardware investment that's required by most EMR system vendors. With the St. Mary's Exchange Lite EMR module, the doctor and his office only need Internet capable computers with a secure logon ID and password that my department will manage."

St. Mary's President and CEO Michael J. Sniffen says "the St. Mary's Exchange marks yet another key step in our renewal. We're ready now to connect with any healthcare provider or organization that needs to share critical patient care information with us and our partners and we look forward to tying into the state-wide exchange, whenever they're ready - but we're ready now."

About St. Mary's Hospital

St. Mary's Hospital is the primary provider of quality healthcare to the Passaic and Bergen communities, as well as to areas of Essex and Hudson Counties. It is a non-profit acute care hospital offering a broad range of health care services and community outreach programs. St. Mary's Hospital is a Center of Excellence for Cardiology, Oncology, Behavioral Health, and Maternal-Child Health Services. The Hospital has 292 licensed beds, over 550 physicians and is the largest employer in Passaic. St. Mary's Hospital is sponsored by the Sisters of Charity of Saint Elizabeth, Convent Station, NJ. | Read on...

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The only web-native solution on the market today developed specifically for the Inpatient environment and completely integrated with all legacy source systems including ADT, EMR, Financials, Eligibility, Clinicals, Surgery, Radiology, Lab and Patient Transport. A single sign-on source across all departments for preregistration, insurance verification and prep requirements that will contribute to reduced length of stays while improving capacity management and increasing administrative and clinical staff productivity. | Read more about Inpatient Scheduling

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Patient Portal

Consumers savvy patients are demanding broader range of services and access at their convenience. StatSchedules patient portal improves the delivery and accessibility to healthcare services, enhance value for patients, improve a healthcare facility's branding, streamline operations and improve patients' satisfaction.

We provide connectivity that allows patients to perform the following functions:

• Appointment request
• Prescription refills requests
• Test results
• Up-to-date account information
• Online bill payment
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There are many benefits to the patients and providers, these include:

• Reduces phone calls into the facility and incoming paperwork
• Minimize redundant data entry and accurately capture patient demographics
• Patient have the ability to request services at their convenience 24x7x365
• Patients can view the specific instructions associated with the requested services

Patient Portal

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Physician Portal

Physician Portal provides physicians with unparalleled access to patient information whenever and wherever they need it.

The solution addresses the requirements for intra- and inter-community communications between the providers, payors, caregivers and stakeholders and integrates both legacy and external data sources in a highly personalized user interface via a standard web browser.

Physicians have an integrated view of all information for patients such as schedules, clinical data and point of care medical information, as well as schedule surgical procedures for patients directly from their offices.

With a single sign-on, enterprise inpatient and outpatient information can be accessed in a secure manner from multiple data sources. Our solution allows for an integrated view of all patient information such as schedules, clinical data and point of care medical information and allows physicians to schedule surgical procedures for patients directly from their offices. With this improved access to patient information and better collaboration between multiple care providers, costs are dramatically reduced since fewer redundant tests are ordered. Ultimately, this translates into higher quality patient care, improved operational efficiency and increased collaboration between the patient, physician and the healthcare system.

Feature Functionality

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Physician Portal offers comprehensive features and functionality that empower caregivers with the information they need to address patient safety and to reduce medical errors. Below is a list of features currently supported:

• Patients and Physician's Directory
• My Patients
• Patient watch list
• New Results
• Patient Search
• Reports
• Administrative functions
• Medication/Allergies history
• Order status
• ESignature
• Views
  1. Face Sheet
  2. Lab trend
  3. Transcribed Reports
  4. History
  5. New Results
• ePrescriptions
• Radiology and EKG images
• Physician Progress Notes
• Nursing Notes including vital signs, I/O, respiratory and ACCU-CHEK
• CPOE - Lab, Radiology, Rx
• Provide private practice physicians to order tests at 3rd party ancillary such as labs etc.
• EMR Support
• Secure Messaging with Patients
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• Web Charge Capture

Technology Architecture

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StatSchedules Portal can be configured for either a distributed or Federated architecture, each with its own central data repository communicating via standards-based protocols. To facilitate accessing multiple records for the same patient, our Portal can interface to any existing Master Patient Index (MPI) or our customers can use the integrated MPI.

Our solution allows providers to aggregate data in a secure manner from disparate systems using industry standards protocols such as XML, HL7, SOAP and Web Services and present this data in formats that patients, caregivers and employees can easily view.

Furthering out commitment to comply with the latest industry standards and regulations, StatSchedules participates in a number of Regional Health Information Organization (RHIO) and Health Information Exchange initiatives and is working towards meeting the goals and charters of these organizations.

Below is high level architecture of StatSchedules Portal. Shown are the consumers, the various view, the central data repository and the interfaces to external systems such as Labs, Pharmacy, etc.

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InPatient Scheduling

Enterprise inpatient flow management addresses the difficulties with managing inpatient scheduling for diagnostic exams and treatments that has resulted in testing delays and patient and staff dissatisfaction at many hospitals. It provide better utilization of resources, reduce length of patients stay and improved communications between nursing units, ancillaries and transport.

Consist of inpatient scheduling, patient itinerary, transport tracking and notification components. It addresses the difficulties with managing inpatient scheduling for diagnostic exams and treatments that has resulted in testing delays and patient and staff dissatisfaction at many hospitals. The industry average delay at patient bedside when a transporter arrives to pick up a patient is 15 minutes; this delay is propagated into the ancillary departments’ service times. With an integrated solution consisting of inpatient scheduling and transport tracking, this wait time can be reduced significantly. We have seen a 40% improvement in patient pick up/drop off time.

This module allows the ancillary departments to schedule inpatients for services based on received orders. The transport notification is integrated with the inpatient resource scheduling thereby eliminating phone calls by the ancillary departments to the transport station. Additionally the call to return the patient once the procedure is completed is automatically generated by the system, thereby reducing the number of calls by more than 50%.

Ancillary view

• Nursing Unit
• Cardiac cath
• Rehab
• Dietary
• Transport
• Admin

The module also allows one to assign transporters to cases, track dispatch times, picked up and dropped off time, built in rules for back to back treatments and utilization statistics for transporter turn around times.

The stream lining of the intra department communications and the availability of patients’ itinerary decreases patient wait time and reduces the number of missed appointments results in patients’ and staff satisfaction.